Last Updated: February 21, 2026

Hailfix (“we,” “us,” or “our”) operates the website hailfix.net (the “Site”) and provides paintless dent repair (PDR) services, including hail damage repair, insurance claim assistance, and scheduling.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us or our Site.

1. Information We Collect

We collect personal information only when you voluntarily provide it to us directly, as we do not have any online forms, sign-up pages, or automated collection tools on the Site for gathering personal details.

• Information you provide: We collect personal information through direct communication, such as:

• Email sent to hailfixpdr@gmail.com

• Phone calls or text messages to 469-809-4245

This may include your name, phone number, email address, vehicle details (e.g., make, model, damage description), address or location for service, insurance information (if relevant to claims assistance), and any other details you share with us.

• No automatic collection on the Site: Hailfix.net does not use contact forms, registration, newsletters, or other methods to collect personal information automatically. We do not collect payment information directly, as any transactions (if applicable) would be handled separately.

If the Site uses third-party services (see Section 4 below), limited non-personal or aggregated data (such as IP address, browser type, or general visit information) may be collected automatically for site functionality and analytics.

2. How We Use Your Information

We use the personal information we collect solely for the following purposes:

• Communicating with you about the repair process

• Providing insurance claim assistance (e.g., documenting damage, coordinating with insurers)

• Scheduling and coordinating repair appointments

• Marketing purposes related to our services (e.g., informing you of promotions, updates, or follow-up communications about hail repair needs)

We do not use your information for any other purposes without your consent.

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes.

We may disclose your information only in limited circumstances:

• To service providers who assist us in operating our business (e.g., email hosting or phone service providers), under strict confidentiality obligations

• If required by law, such as in response to a subpoena, court order, or government request

• To protect the rights, property, or safety of Hailfix, our customers, or the public

4. Third-Party Services: Squarespace and Google

Hailfix.net is hosted and built using Squarespace, a third-party website platform. Squarespace may collect certain information about your visit to the Site for their own purposes (such as site performance, security, and analytics). This may include cookies, IP addresses, browser information, and pages viewed. For details on how Squarespace handles data, please review their Privacy Policy.

We may also use Google services (such as Google Analytics for website traffic insights or other embedded Google tools if present). Google collects and processes data as described in their policies. To learn more about how Google uses information from sites or apps that use their services, visit: How Google uses information from sites or apps that use our services.

We do not intentionally collect sensitive personal information (e.g., precise geolocation beyond service needs, financial details beyond what’s needed for claims, etc.) through these services.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

You may contact us at any time to:

• Request access to, correction of, or deletion of your personal information

• Opt out of marketing communications

Simply reply to our email or call us using the contact details below.

7. Children’s Privacy

Our services and Site are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on hailfix.net. We encourage you to review this page periodically for any changes. Changes are effective when posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us directly:

Hail Fix LLC

Email: hailfixpdr@gmail.com

Phone: 469-809-4245

Thank you for trusting us with your information.